Privacy Policy

1. Information we collect

We collect information you provide directly, information generated as you use the Service, and a limited amount of technical information from your device.

Information you provide

• Account information — your name, email address, company name, and a password (stored in hashed form) when you register.
• Billing information — handled by our payment processor. We do not store full payment card numbers on our servers.
• Watchlist content — the part numbers, brands, manufacturer part numbers (MPNs), and target prices you submit for monitoring.
• Communications — messages you send us through our contact form, email, or support channels.

Information collected automatically

• Usage and log data — pages viewed, actions taken, and timestamps.
• Device data — browser type, operating system, and IP address, used for security and basic analytics.

2. How we use information

• To operate the Service — monitor prices for the items on your watchlist and send you alerts and notifications.
• To manage your account, process subscriptions, and handle billing.
• To respond to your inquiries and provide customer support.
• To maintain, secure, troubleshoot, and improve the Service.
• To comply with legal obligations and enforce our terms.

3. How we share information

We do not sell your personal information. We share it only in the following circumstances:

• Service providers — trusted vendors who help us run the Service, such as our payment processor, transactional email provider, and hosting provider. They may process your information only to perform services for us.
• Legal requirements — when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Partprice.ai, our users, or others.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and tracking

We use essential cookies that are necessary to keep you logged in and to operate core features of the Service. We do not use third-party advertising cookies. If we introduce analytics or other optional cookies in the future, we will update this policy accordingly.

5. Data retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information after account closure where necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data as described below.

6. Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information, including encryption of data in transit and access controls. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

7. Your rights and choices

You can access and update most of your account information by logging in. You may also:

• Request a copy of, correction of, or deletion of your personal information.
• Opt out of non-essential marketing emails using the unsubscribe link. Note that service-related messages, such as price alerts and billing notices, are part of the Service.

Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA) or the EU/UK General Data Protection Regulation (GDPR). To exercise any of these rights, contact us using the details below.

8. Third-party sites and distributors

The Service references and links to third-party distributor websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's privacy

The Service is intended for business use and is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. International users

We operate from the United States, and your information is processed and stored in the United States. If you access the Service from outside the United States, you understand that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If we make material changes, we will provide additional notice as appropriate. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

12. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us through our contact page. Partprice.ai is a product of Sumoptim LLC.